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Delivery Information

We ship Australia wide using a variety of couriers such as Couriers Please, Hunter Express, and Australia Post, depending on the nature of your order and the delivery location.

Bulky goods are packed securely on a pallet and required to be hand unloaded on the delivery end by the receiver upon delivery. Small products such as tapware and accessories are usually delivered via Australia Post parcels.

If you have any questions relating to our products, delivery, or services please contact our Australian team via live chat support or phone during working hours on 1300 004 980. We are only too happy to help! Please note all our staff are Australian based, and we do not utilize any bot or AI based customer service. Only real products, real prices, and real service.